Your Shopify Lifeline

Navigate the complexities of Shopify with ease. Our expert team is ready to answer your questions, debug issues, and provide coding solutions to keep your store running smoothly.

All this, available at a flat rate with unlimited requests.

What We Do

Real-Time Support & Solutions

Answer intricate questions about Shopify and its ecosystem, aiding you in navigating the platform with ease.

Provide quick and reliable help with coding and app-related issues, ensuring your store runs smoothly.

Proactive Debugging & Problem Solving

Go beyond just resolving current issues. Our team identifies and manages potential problems proactively, maintaining the optimal performance of your Shopify store.

Unlimited Requests, Flat Rate

Similar to our 'Design + Copy' service, submit unlimited requests for engineering and technical support at a flat rate, regardless of the complexity or volume of requests.

Our team works on your requests one by one, ensuring thorough, focused attention to each task and amplifying the quality of solutions provided.

How It Works

Task or Question Submission

Simply queue up your requests. Whether it's a technical question, a coding issue, or a feature enhancement, we're here to help.

Engineering

After your submission, our expert team gets to work. Using GitHub and specific tools, we connect to your Shopify store, test solutions on a preview, and then push the desired enhancements live on your store.

Quality Assurance

We don't just stop at implementation. Our team carries out a quality assurance check to ensure everything is running smoothly and as expected.

Delivery

You then get to preview the updates, if necessary. Alternatively, we provide the live link or simply notify you when the enhancement or solution is live on your Shopify store.

Why Choose Us

With Us

Without Us

Expertise

A decade of Shopify-specific experience

Generic technical support

Problem-Solving

Proactive issue identification and resolution

Reactive problem-solving

Support

Specialist support for coding and app-related queries

Limited or no specialist support

Growth

Technical support geared towards supporting growth

Technical support not tied to your growth

500+ Happy Store Owners

What Can You Request?
Just About Anything

Shopify Platform Questions

Coding Challenges

App-related Issues

Debugging Issues

Theme Customization Support

App Integration Support

Performance Tuning

Custom Feature Development

Store Setup Queries

Store Migration Support

SEO Optimization Support

Checkout Process Support

Shopify Script Creation

Payment Gateway Issues

Logistic & Shipping Support

Advanced Analytics Support

Third-party API Integration Support

And much more!

Your Shopify Lifeline

10+

100+

$100M